Privacy Policy

1. Purpose of Data Processing

The following personal data are processed during registration on Personal Hug:

  • Google or Facebook ID
  • Email address
  • Nicknames, birth dates, anniversaries of the user and their partner
  • User-generated content ("I love you because..." messages)
  • The purpose of data processing is to provide the service, manage subscriptions, and improve user experience.

    2. Registration and Login

    The service requires registration. Login is via Google or Facebook account.

    3. Legal Basis for Data Processing

    Data processing is based on the user's voluntary consent and the contractual basis necessary for service provision (GDPR Article 6(1) a) and b)).

    4. Data Retention

    Data are retained until the user account is deleted. Upon deletion, all stored data are permanently erased.

    Billing data must be retained by the Service Provider for 8 years according to applicable laws.

    4. Data Retention

    User data may only be transferred to the following partners:

  • Google and Facebook (for authentication)
  • Stripe (for payment processing)
  • No data is transferred to other third parties.

    6. User Rights

    The user has the right to:

  • access
  • rectification
  • erasure
  • restriction of processing
  • data portability
  • object to processing
  • 7. Remedies

    You may submit a privacy complaint to:

    Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

    1055 Budapest, Falk Miksa utca 9-11.

    www.naih.hu

    Effective: from June 21, 2025

    Personal Hugteam

    www.personalhug.com

    info@personalhug.com